1 What information do we collect?
7777btWhen you open an account or use our services, certain information is collected. This is done solely to give you the best possible experience — there are no hidden motives. The information we collect falls into three categories:
Personally Identifiable Information: The name, mobile number, email address, and date of birth you provide at registration are stored. During KYC verification, your national ID or passport details may also be collected. This information is used solely to verify your identity.
Transaction & Gaming Information: Your deposit, withdrawal history, and gaming activity are recorded. This helps you track your own account activity and serves as evidence in the event of any dispute.
Technical Information: Your browser type, IP address, device information, and site usage patterns are collected automatically. This data is used to improve site security and performance.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identifying Information | Name, Mobile, Email | Account Creation & Verification |
| KYC Documents | NID, Passport | Age & Identity Verification |
| Transaction Information | Deposit/Withdrawal Records | Financial Records & Security |
| Technical Information | IP, Browser, Device | Security & Site Improvement |
| Cookie Data | Sessions, Preferences | User Experience |
2 How do we use your information?
7777bt Your information is used only for defined purposes. Your personal data is never used for anything unrelated or unjustified. The primary uses are:
- Creating, verifying, and managing your account.
- Deposit and withdrawal transactions are processed securely.
- Keeping you informed about relevant promotions and offers (you can opt out at any time).
- Ensuring platform security and preventing fraud.
- Improving customer service and resolving disputes quickly.
- Fulfilling legal obligations and meeting regulatory requirements.
- To analyze site performance and improve the overall user experience.
If you do not wish to receive promotional messages, let our support team know — we will remove you from the list right away.
3 Data Storage & Security Measures
7777btOur servers operate in a fully encrypted environment. We protect your data to the highest industry standards. Our security framework works across three layers:
- Transfer Security: All data transmitted between your browser and our servers is encrypted using 256-bit TLS/SSL.
- Storage Security: Stored data is protected with AES-256 encryption. Passwords are never stored in plain text — only their hashed values are kept.
- Access Security: Only authorized staff can access specific data. All access is logged and regularly audited.
In the event of a data security breach, we are committed to notifying affected members within 72 hours. Your security is our highest priority.
7777bt's security systems are regularly audited by independent third-party experts.
4 Sharing Information with Third Parties
7777bt Your information is never sold. However, in certain limited circumstances, data may be shared with specific third parties:
- Payment Provider: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and others to process transactions.
- Game Provider: Gaming activity data is shared with our licensed game partners — this is essential for verifying game outcomes.
- Legal Authorities: Data may be disclosed in response to a valid court order or directive from a regulatory authority under the laws of Bangladesh.
- Fraud Prevention: Limited data may be shared with security partners to prevent fraud or money laundering.
All third-party partners are contractually bound to uphold the same privacy standards we do. We do not share data with any party that fails to meet these standards.
5 Cookie & Tracking Policy
7777bt Three types of cookies are used. Cookies are small data files stored in your browser that make the site easier to use and more personalized:
- Essential Cookies: Login sessions, security tokens, and similar data are essential for the site to function properly.
- Functional Cookies: Your language preference, theme settings, and similar choices are remembered so you do not have to reconfigure them each time.
- Analytics Cookies: To understand which sections of the site are used most — this operates entirely on anonymous data.
You can disable cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
We never use cookies to collect any personally identifiable information.
6 Your Data Rights
7777btAs a member, you have the following rights — contact our support team at any time to exercise them:
- Right of Access: You may request to see what information we hold about you.
- Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
- Right to Deletion: After closing your account, you may request the deletion of your personal information, subject to any legal obligations.
- Right to Portability: You may request your information in a machine-readable format.
- Right to Object: You may object to the processing of your data for specific purposes.
- Opt Out of Promotions: You may request to stop receiving marketing messages at any time.
We will provide an initial response within 48 hours of receiving a rights request and resolve it fully within 30 days.
7 Protection of Minors
7777bt Strictly for users aged 18 and above. We do not knowingly collect any information from minors. Date of birth is verified at registration, and age verification documents may be requested in cases of doubt.
If you become aware that a minor is using our platform, please notify our support team immediately. The account in question will be closed without delay and all collected data will be deleted.
Parents and guardians should use parental controls to restrict access to online gaming sites on their children's devices.
8 Data Retention Period
7777bt Your data is not retained beyond what is necessary. Our general data retention policy is as follows:
- All data is retained for as long as your account remains active.
- Following account closure, personal data is retained for a maximum of 5 years due to financial regulatory requirements.
- Transaction records are retained for up to 7 years in compliance with legal and anti-money laundering regulations.
- KYC documents are retained for 3 years after account closure.
- Marketing data is deleted within 30 days of an opt-out request.
Once the retention period expires, data is securely and completely destroyed. No data is kept beyond its expiry date.
9 Privacy Policy Updates
7777bt We reserve the right to update this Privacy Policy as needed. When changes are made:
- The date of the latest update will be shown at the top of this page.
- For significant changes, a notification will be sent to your registered email address.
- You will be notified via a pop-up or banner after logging into the site.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you need a copy of a previous policy, please contact the support team. We maintain an archive of all versions.
10 Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team is always ready to assist you.